Privacy Notice

Last Updated: March 5, 2026

At Kouueun, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information necessary to provide a secure and seamless shopping experience for your home cleaning tool needs.

Information You Provide:

  • Order and Account Details: When you place an order or create an account, we collect your name, email address, shipping and billing address, and phone number.
  • Payment Information: Payment details are processed via secure gateways. We do not store your full credit card information on our servers.
  • Customer Support: Any information provided when contacting our support team regarding Precision Detailing, High Efficiency Scrub, or Bath Sink Utility products.
  • Automated Information: We automatically collect certain data such as your IP address, device type, browser information, and interaction data through cookies to improve site functionality.

2. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and provide tracking updates.
  • Improve Experience: Personalize your shopping journey and optimize our cleaning tool selection.
  • Communication: Send order confirmations and, with your consent, promotional updates.
  • Security: Prevent fraudulent transactions and ensure a safe environment for our customers.

3. Data Protection and Security

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
  • Strict Access: Personal data is restricted to authorized personnel only and is kept strictly confidential.
  • No Card Storage: Kouueun does not store credit or debit card details on our servers after the transaction is complete.

4. Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties, except for trusted partners who assist in operating our website and conducting our business.

Advertising and Marketing Partners: We work with third-party partners who use cookies or pixels to deliver relevant advertisements. These partners include:

5. Cookies Policy

We use cookies to:

  • Maintain your shopping cart and checkout process.
  • Analyze site traffic and performance via platform analytics.
  • Deliver relevant marketing through partners like AppLovin. You can manage cookie preferences through your browser settings.

6. Children’s Privacy (COPPA Compliance)

Kouueun is a general audience site and does not direct its content, products, or services toward children. We do not knowingly collect personal information from children under the age of 13.

7. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, users may visit our site anonymously. A link to this policy is clearly visible on our homepage, and users can update their personal information by contacting us. We honor "Do Not Track" (DNT) signals.

8. GDPR Compliance (For EEA Residents)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Kouueun aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Please contact us at support@kouueun.com to exercise these rights.

9. CCPA and CPRA Compliance (For California Residents)

We comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Kouueun does not sell your personal information for monetary value. However, we may share identifiers with advertising partners like AppLovin. California residents have the right to opt-out of this sharing by contacting us.

10. Data Breach and Fair Information Practices

In the event of a data breach, we will notify affected users via email within 7 business days and post an in-site notification within 7 business days.

11. CAN-SPAM Act Compliance

We collect your email to process orders and provide updates. We will not use deceptive subject lines, and an "Unsubscribe" link will be present at the bottom of every email.

12. Contact Us

For any questions regarding this Privacy Policy, please contact our support team:

  • Store Name: Kouueun
  • Company Name: Hongkong Jushun Co., Limited
  • Corporate Address: Unit 32, 11th Floor, Lai Ka Industrial Building, 8 Wufang Street, San Po Kong, Kowloon, Hong Kong
  • Email: support@kouueun.com
  • Phone: +1 (424) 356-0432